Discover The Top 5 Strategies That Supports Student Success

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Within the field of higher education, one of the important metrics for gauging the effectiveness of programs is student retention. Retention measures the number of students a school has been able to keep in their programs and in contrast, attrition measures the number of students who have withdrawn – either voluntarily or involuntarily. Another important word for this field is persistence, which is a measurement of a student’s drive and determination.

While retention and persistence may seem to measure the same criteria, I have made a distinction based upon the actions taken. For example, a school may have retention programs in place; whereas, helping students succeed in their programs bolsters their ability to persist and continue to make progress.

The sector of higher education I have the most experience in is for-profit online schools, with roles ranging from online educator to faculty development manager. For this industry, the typical retention rate is 50% or less. Retention initiatives that have been implemented in many of the schools I’ve worked for included changing feedback requirements, grading requirements, and changing the curriculum itself to make it easier for students to pass their classes.

While these initiatives may provide some help for the bottom line, I have found it has little impact on the student experience. What matters most for students is their ability to persist and be successful in their attempt to engage in the learning process. Is there a secret to student success? In my experience, I learned there is and it involves the support and resources students receive from the schools and their instructors.

Growth of the Non-Traditional Student

When I entered the field of higher education over 18 years ago, the phrase “non-traditional student” was becoming popular and I watched it become prominent now – especially with regards to how courses and curriculum are designed for students. The essence of this phrase is meant to describe new types of students, other than those who are starting college right out of high school, who are enrolling in college level courses and programs.

This one of the important factors that drove the growth of the for-profit online college industry. It is not uncommon to see online programs being offered for what is called the “working adult” – with promises made that the degrees obtained will help them advance within their chosen career. 

As a general rule, the non-traditional student can be someone who is older, part of a minority group, speaks English as a second language, attends school part-time, is employed, and has prior life experience. I have non-traditional students in my online classes with age ranges between their 30s and 60s, and many of them are working full time.

For these students, school work is not their only responsibility and this can create periodic time management challenges for them. In addition, by having life experience these students cannot be treated like blank slates, which is someone waiting to receive knowledge being dispensed by an instructor.

The Role of an Educator

Within traditional colleges and universities, the role of an educator has remained largely unchanged. This means they are at the front of the class and the center of attention during each scheduled session. It is a teacher-centered approach to instruction that is utilized in primary education.

This type of educator typically provides a lecture and students are expected to study for quizzes and exams. In contrast, an educator who is teaching online courses is finding their role to be evolving. The very nature of a virtual learning environment puts the primary responsibility for learning on students.

I have coached many traditional educators who have tried to make the transition to online teaching and found it to be difficult to adapt to as traditional teaching methods do not translate well. I can empathize with them as educators devote time and effort into developing their career and becoming a teaching expert – and then having to learn new methods may produce a lot of natural resistance.

Online teaching requires changing the focus from teacher-led to student-centered instruction. Does this have a direct impact on student success? The answer is yes, as an educator must be comfortable in their role and understand the needs of students they are charged with teaching.

Advisors and Mentors

The traditional responsibility for working with students has been part of the role of the academic advisor. An advisor is someone who may assist students with a wide range of tasks that includes registration, enrollment, course selection, and follow-up after being enrolled into a degree program.

Often this was a reactive role and that means an advisor could address a wide range of questions but only when initiated by the students. Within the for-profit online school industry, I have seen the advisor’s role evolve and include responsibility for conducting follow up for those students who were at risk for failing and/or dropping their courses.

There are also non-profit online schools that hired mentors, who are meant to take the place of faculty, or instructors who are on-call. For those schools, students are not assigned to classes and instead, they study to take assessments – usually with a low or minimal required passing score. It is like correspondence courses that preceded the online for-profit industry.

Discover The Top 5 Strategies That Support Student Success 

Based upon my experience and work with educators, students need an instructor – and just as important, they need ongoing support. An educator serves as the point of contact for implementing retention strategies put into place by a school, while working with their students to help them persist and succeed. An instructor can develop a productive relationship with students because they are working with them through learning activities, feedback, and discussions – and these tasks prompt learning. In other words, learning is relational.

Below are strategies any educator can use to help support student success, regardless of the class or subject matter taught.

Strategy #1. Provide Ongoing Support: Are you keeping track of the progress of your students? Every student has developmental needs, even those who are doing exceptionally well in your class. When you are familiar with their needs you will know what resources to recommend – whether those are sources provided by the school or supplemental resources.

Even recommending additional materials to review, along with subject matter related videos, those resources can help to enhance the learning experience and encourage engagement in the course. Why? The more interested a student is in the course, and the more they can develop their areas of weakness, the more they are going to be able to persist.

Strategy #2. Provide Engaging Feedback: I have heard many instructors state that students do not read the feedback provided and if they do, those students never seem to implement the suggestions provided. What I have discovered is that students develop a perception about feedback based upon their experiences.

As an instructor, I provide engaging feedback by taking time to insert comments directly into student papers and ask questions, offer insight, share my expertise, and relate topics to the real world. Again, if students find you have taken time to do more than provide a grade, they are going to consider what you have written. The more engaging your feedback becomes, the more likely they are going to maintain an interest in performing their best.

Strategy #3. Develop a High Level of Responsiveness: For some students, the thought of asking a question or making a request for help can be intimidating – especially at the beginning of a class when there isn’t a relationship established with their instructor.

When students approach you, and seek your assistance, your ability to demonstrate responsiveness is going to make a difference for them. If you can demonstrate a genuine concern for their request, and make it a point to help them in a meaningful manner, they will develop a perception you care and become more willing to work with you in the future. When you show you are responsive, students will also be more receptive to your coaching and feedback.

Strategy #4. Always Be Aware of Your Disposition and Tone: As an educator, you must be mindful of how you feel and the emotions you are experiencing as you work with students, as this will have a direct impact on your disposition. It will extend further into the tone of your communication and for an online class, you are represented by the words you use and you must consider how those words will be interpreted.

While you need to remain professional, it will be helpful to add some warmth to your messages to help develop a connection with your students. For example, consider the difference between the following two options for responding to a student’s email:

#1) “Student: This is my response to your email,” or,

#2) “Hello Student: It is good to hear from you. Here is a suggestion to help answer your question.”

Do you see how the second option communicates professionalism, warmth, and a genuine concern for providing assistance?

Strategy #5. Provide Follow-Up and Follow-Through: This probably one of the most important elements for student success and it involves going beyond answering questions or providing feedback. It means you pay attention to your students, all students, and you make it a point to maintain coaching and mentoring attempts. If a student asks a question by email, and it involves something complex, or may not be easily resolved, a simple follow-up email or call can support their success.

When a student is struggling, has performed poorly, or is not active in a class discussion – don’t wait to see if they improve. Contact that student right away and offer assistance. In addition, consider the value of a phone call and how a personal touch could influence their well-being. As another example, if you tell your students that you don’t have an answer to a question, be sure you find an answer and then follow up with them.

Will You Invest the Time Necessary?

The secret to student success involves the relationships which are established, nurtured, and maintained with them. It is an instructor who interacts directly with students, and knows firsthand how they are performing, which means they understand their needs and areas of development. More importantly, when an instructor is responsive to the needs of their students, they will likely have a greater chance of success.

An instructor who invests the time necessary to support the ongoing progress of their students is accomplishing something even greater; they are reinforcing a sense of persistence within them. Each hurdle a student experiences now becomes a building block, because they are being shown someone cares and wants to help them. All you need to do is to maintain a student-centered focus, in all interactions and instructional tasks, and you will find that supporting the success of your students becomes a natural process.

About Dr. Johnson

Dr. Bruce A. Johnson has 35 years of experience teaching and training adults. The first half of his career was spent in the field of Corporate Training and Development, with his last role as Manager of Training and Development.

Then in 2005, he made a transition into the field of distance learning. Over the past 18 years, he has been an online instructor, Faculty Development Specialist, Faculty Director, Faculty Development Manager, and Dissertation Chair.

Dr. Johnson is also an inspirational author, writer, and educator. His life mission is to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal, and he has been a featured presenter at an international distance learning conference, along with presenting at three faculty conferences. He has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development. Dr. J has published three books related to higher education, including two about online teaching.

  • Getting Down to Business: A Handbook for Faculty Who Teach Business.
  • Transform Adult Education: Expert Teaching Strategies for Educators.
  • Transform Online Teaching: Expert Strategies and Essential Resources Every Educator Needs.

Come join Dr. J’s new group, Motivation for Transformation:

• Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: Motivation for Transformation

Dr. J offers transformative resources

Please visit Dr. J’s Books page on his brand-new website: Dr. J’s Books

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What Can You Learn From End-of-Course Evaluations?

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What is your belief about an end-of-course evaluation? Do you believe it accurately reflects your performance as an instructor? Or do you live in fear of the reports, as it may affect your standing with the school you teach for now?

I just received my end-of-course evaluations for courses that recently concluded, and I’m at a point now in my career where I look forward to reading these reports. This is real-time feedback I’m receiving from students, who can provide an overview of what their course experience was like, whether it was positive or negative. For students who were highly satisfied and had a positive experience, I look for specific reasons why and try to continue to build upon those aspects for the next course.  

If there was a negative comment made, I usually know who that student was and it’s not because their name was shown, but rather because of what occurred in class. For example, a student may have been reported for plagiarism or a student did not receive the grade expected for an assignment. The evaluation now provides an opportunity for them to express their frustration. My approach is to try to understand their perspective and ascertain if there was anything more that I could have done to improve their outcomes.

I understand the fear instructors may feel about receiving feedback from students, as many academic institutions have expectations about the evaluation outcomes, whether in the form of an overall score or commentary provided. For example, I worked for an institution that focused solely on the overall score as a condition of employment. Yet regardless of the expectations surrounding the end-of-course evaluation, and its purpose for evaluating instructors, I believe there is always something to be learned. It’s a matter of listening to what students have to say and using it for continuous self-improvement as an educator.

Learn From Student Challenges

As those of us who teach online know quite well, our students have a wide variety of learning styles, persistence rates, capacities, capabilities, and academic skills. When they interact with the materials provided, and attempt to complete the weekly requirements, this process occurs without someone physically present to guide them. Whether or not they are able to learn and complete the required activities is going to depend upon their ability to master the concepts, acquire new skills, and develop coherent thoughts into discussion posts and written assignments. Many students can do this with minimal assistance needed, while others will struggle to overcome learning difficulties.

If you have a large class size, you may not know about the extent of your students and their challenges until a course has concluded and they express their frustration on the evaluation form. That’s why it is important to read the feedback received and look for clues related to potential sticking points or barriers to learning. As an example, I once received valuable feedback from students about instructions for an assignment that were unclear to them. It was that information which led me to creating weekly instructional videos to provide clarification for all learning activities, inclusive of discussions and assignments.

Learn Through Self-Reflection

After you receive the evaluation reports, what do you focus your attention on, the positive or negative comments? When I first began teaching online 17 years ago, it didn’t matter if there were 20 positive comments, my focus was always on the one or two negative comments. I thought that somehow, I let my students down. But over time I realized there is something to be learned from all comments received, and negative comments are part of my continued growth.

I find the use of self-reflection is extremely valuable, in which I think about my instructional performance throughout each class week. What I’m focused on is creating a student-centered environment, and student feedback can be used to create a self-development plan. What I have within my control is not the evaluation outcomes, rather it is the classroom environment students are in. I’m continually reflecting upon the feedback received and trying to determine if I am meeting the needs of students, as this ties directly into their academic growth, and perhaps their satisfaction of the course.

Learn From Emotional Reactions

Overall, I believe the evaluations may not measure all aspects of your performance as an instructor. The end-of-course evaluations can show trends; however, these forms do not always provide a complete picture of the work you’ve completed in a classroom. Students may not be fully capable of evaluating every aspect of your instructional duties, especially as related to feedback or your engagement in class discussions. What students can do is describe the emotions experienced during the course, and how their instructor contributed (or did not contribute) to their overall learning. An emotional reaction speaks to the relationship that was or was not established with you as the instructor.

Learn and Grow as an Educator

When your students experience a positive feeling about engagement with you as their instructor, and it includes being valued and appreciated, it is usually a sign that indicates you have developed a meaningful and productive working relationship with them. You’ll find the more you dedicate your time and attention to the needs of your students, the greater their satisfaction with the course will be. This allows you to accept their feedback with an open mind and willingness to learn.

Instead of fearing or dreading the results of your end-of-course evaluations, look forward to discovering the many reasons why you are succeeding as the course instructor. If there are developmental areas discovered, welcome the real-time feedback and its potential to help elevate how you teach. All feedback received from your students provides you with a first-hand perspective of how you are perceived and the effectiveness of your instruction. With a student-centered focus, it is likely your end-of-course evaluations will be a reflection of the transformative experience you’ve created for your students.

About Dr. Johnson

Dr. Bruce A. Johnson has 35 years of experience teaching and training adults. The first half of his career was spent in the field of Corporate Training and Development, with his last role as Manager of Training and Development. Then in 2005, he made a transition into the field of distance learning. Over the past 17 years, he has been an online instructor, Faculty Development Specialist, Faculty Director, Faculty Development Manager, and Dissertation Chair.

Dr. J holds a MBA, MS in Adult Education, Ph.D. in Postsecondary and Adult Education, and Certificate in Training and Performance Improvement. He is an avid writer, having authored two eBooks about distance learning, and a book of tools and techniques for traditional business instructors. In addition, Dr. J frequently authors articles which are posted on LinkedIn, related to distance learning and online teaching, along with inspirational quotes which he’s been sharing both there and with his students.

Come join Dr. J’s new group, Motivation for Transformation: Motivation for Transformation

Please visit the Books page and Store page for transformative resources: Dr. J’s Books

You can also find Dr. J on the following social media sites:  Instagram

       

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Three Strategies to Help Students Develop an “I Can Attitude”

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Teaching adult students is a rewarding experience as I have found them to be goal driven and motivated to learn something they can apply to their lives or careers. When they make an investment in a degree program it is usually done with an expectation it will be of benefit in some manner, whether immediately or upon graduation. When I am engaged and highly involved in the class, students believe they are receiving something of value – and this motivates me to perform my best as an educator.

I know it is natural for some students to lose interest in the course topics, discussions, or assignments over time. If I have established a good relationship with them, and I have been responsive to their requests and questions, I am able to help keep them engaged during times when they are not feeling highly enthusiastic. There are also going to instances when students struggle with aspects of the class that should seem self-explanatory or easy to understand. For example, I have watched students get sidelined with writing assignments when they simply cannot think of a starting point or topic to begin writing about, and their academic writing skills are so under-developed they reach a point where the only option may be to completely give up.

When students reach this point, they may express “I can’t” – either through their direct words or indirect actions. These students present a challenge for me as an educator; not for me to question my career choice, rather it challenges me to be a better educator and help these students succeed.

I know this form of expression represents their frustration and there is an underlying issue which must be addressed. While I may never know the exact cause of the issue, I must try to help turn the phrase “I can’t” into “I can” or at the very least, turn it into “I will try” and encourage them not to give up.

How Students Express “I Can’t”

Students may express “I can’t” several ways without stating those words. Using a written assignment as an example, students have told me what they submitted is the best they can do, they worked hard and should have earned an “A” letter grade even though the requirements were not fully met, and they put in the minimum effort needed because that is all they know how to do. In other words, they are stating they cannot do better because they either do not know how to perform better, they were not encouraged to do so, or they have performed in this manner long enough that it has become a matter of routine.

There are also other indirect methods in which an “I can’t” statement may be expressed. You can tell students have this mindset when their performance begins to decline with class discussions or assignments, you find mistakes are repeated even when helpful feedback has been provided to them, or they are starting to miss assignment deadlines.

For any educator, it may be difficult to determine if the reason for any of these issues is a matter of “I can’t” or “I won’t” – or if there are any other underlying causes. What makes these situations even more challenging is that students may not be very receptive or open to receiving help, once they have reached this level of frustration.  

Regardless of the reasons, direct or indirect statements of this nature may be an expression of “I can’t do better than this right now” – until someone helps them to “do” otherwise or encourages them change their frame of reference. You do not have to know the actual reasons why help is needed for your students; you only need to acknowledge they are struggling and then try to help them.

Consider Your Perspective as an Educator

Any time you have students who are no longer able to realize their full potential, and you sense a lack of resilience when they are faced with challenges, it is helpful to first conduct an internal self-assessment of your expectations. For example, are you familiar with class discussions and assignments, and what should constitute a strong level of performance from your student? You have read responses and papers long enough to know what constitutes marginal, acceptable, and outstanding work on the part of your students.

However, if you have been working with those same learning activities long enough that your personal tolerance level for what you consider to be subpar responses and papers may be quite low now. You may have reached a point that you expect all students to make an above average effort, which may not be possible for all students to achieve.

For example, the best effort a student puts in may only be an average discussion response or written paper. That is their best, until they learn how to perform better with time and practice. This is the reason why it is helpful to re-examine your expectations, to determine if you expect too much from students, or if you can do more to help them reach their full potential.

Helping Students Develop an “I Can” Attitude

Whenever a student expresses “I can’t” to you in some form, either directly or indirectly, you should begin with a diagnosis to determine if it is a matter of “I won’t”, “I don’t know how”, “I’m not sure where to begin”, “I’m uncertain I can”, I am unable to find resources”, “I need help but I do not know how to ask for assistance”. In other words, look beyond the initial statement or what you believe the reactionary condition may be to determine if the underlying cause can be ascertained as you can better assist the student when you address problems rather than symptoms.

Whether or not you can learn about the underlying issue, you can still attempt to work with your students to help lessen their anxieties and change both their perspectives and outcomes. The following are strategies you can implement to meet this goal.

Strategies to Assist Students: The most important starting for working with students who seem unable to complete a task or activity is to ensure you are approaching your response to them from a position of empathy and genuine concern for their academic well-being. They will be able to tell from the perceived tone of your voice, along with anything you post in an online classroom or send by email, whether you are going through the motions or truly care about them. Your attitude also determines the amount of effort you will put into trying to assist them, and how willing you will be to try to find solutions for them.

Strategy #1 Immediate and Direct Contact:  Often when I worked with faculty in my role as faculty development specialist, I recommended they offer one-on-one contact with students through an outreach method such as an email. However, when a student has reached a point where they are stuck – waiting for a reply and attempting to schedule a meeting can take time and further escalate their frustration.

One approach I’ve used is to contact the student immediately by phone as most of my classes have been taught online. If I am unable to reach the student, I will leave a detailed request and provide times when I am available, making a genuine offer of assistance. I also add the student’s name to my calendar, and check on them again, to ensure I have received a response and if not, I will continue my direct attempts. Some schools I worked for only want communication to occur through the learning management system. If that’s the case, I use messaging for contact. I can also set up a Zoom meeting for a one-on-one discussion.

Strategy #2 Consider the Student’s State of Mind: Whenever a student appears to be frustrated, or they are unable to meet any of the course requirements, they are not going to have a positive frame of reference and it may extend towards you as their instructor. What I never want to do is to push back at the student or argue with them about the issue they are concerned about and instead, I will acknowledge their concerns as being valid and express interest in resolving them.

Even if the reason why they cannot complete a task is invalid, there is something involved that has created a barrier and this is what I want to help them get past somehow. The more I can work with students, the more they will be willing to work with me.

Strategy #3 Provide Immediate Assistance: Another helpful strategy is to provide assistance when you respond to them, rather than wait until you can speak with them. As an example, if I am providing feedback for a paper and I notice the same errors are being made from week to week, and I have provided detailed feedback before, I will write a personalized message with my notes to the student that includes a list of recommended resources and an offer to speak one-on-one. I can also utilize the same approach for an online class discussion, if I read continued minimal responses.

I can post a general classroom announcement and offer tips and resources. I can also contact the student, request a time to speak with them, and ask for their feedback first about class discussions to gauge their perspective before I try to assess what I believe the issue might be. If they believe they are meeting the necessary requirements, I can discuss strategies for creating substantive and engaging posts. The purpose of these strategies is to be proactive and develop a connection with my students, which goes beyond just sending an email asking to speak with them.

Students Who Cannot Progress

It is not uncommon for students to experience sticking points as they progress through a course. If they can be resilient and persist on their own, they will find a way to resolve any challenges encountered – sometimes with and without the help of their instructors. But when students remain stuck, and they cannot progress any further with a task or learning activity, this is when they are likely to express their inability to complete the requirements either directly or indirectly to their instructors.

As an educator, you always have a choice as to how you will approach these students. You may allow these students to continue and expect or hope they will figure it out on their own, you may demand compliance, or you may choose to empathize with them and provide assistance. Students will be more likely to discover their ability to resolve challenges experienced when they change their perspective about the learning process.

This is something you have an ability to influence through any action or inaction taken when you discover they are struggling. Changing “I can’t” to “I can” will take some effort, and I know the work of an instructor already takes significant time; however, the result for your students is a renewed sense of accomplishment, self-belief, and self-worth. One of the most important academic lessons any student can learn is the power of the words “I can”, as a result of your encouragement, empathy, and willingness to spend time with them.

About Dr. Johnson

Dr. Bruce A. Johnson has 35 years of experience teaching and training adults. The first half of his career was spent in the field of Corporate Training and Development, with his last role as Manager of Training and Development. Then in 2005, he made a transition into the field of distance learning. Over the past 17 years, he has been an online instructor, Faculty Development Specialist, Faculty Director, Faculty Development Manager, and Dissertation Chair.

Dr. J holds a MBA, MS in Adult Education, Ph.D. in Postsecondary and Adult Education, and Certificate in Training and Performance Improvement. He is an avid writer, having authored two eBooks about distance learning, and a book of tools and techniques for traditional business instructors. In addition, Dr. J frequently authors articles which are posted on LinkedIn, related to distance learning and online teaching, along with inspirational quotes which he’s been sharing both there and with his students.

Come join Dr. J’s new group, Motivation for Transformation: Motivation for Transformation

Please visit the Books page and Store page for transformative resources: Dr. J’s Books

You can also find Dr. J on the following social media sites:  Instagram

       

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Implement Positive Psychology and Change How You Teach

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Do you see the best in your students now? Or will you be so focused on classroom management there is only time to get the job done each week?

Here are the most important questions to consider, especially as an online instructor: Do you see a group of anonymous students you may never really get to know? Or do you take the time to learn what you can, through discussions and feedback, to help students with their developmental needs?

Teaching students is not always a matter of showing up for class, disseminating information and instructions, facilitating class discussions, and providing feedback. It is more about the instructional approach you take and its effectiveness when utilized. This is especially true for online instructors who teach in a technologically enabled environment. Your classroom presence as the assigned instructor, or lack thereof, determines how students respond to your involvement in class and whether or not they engage with you.

More importantly, your choice of an instructional strategy will influence how well your students make progress throughout the class. Their continued development depends upon you more than your instruction. There is an additional strategy you can use, one that can encourage progress, which requires only a change in your focus and choice of wording, and it is called positive psychology. This is centered on the enhanced well-being of students, as it helps renew their self-motivation.

The Importance of an Online Presence

An online class may seem like a cold and uninviting environment; however, the involvement of an instructor can change all of that through visibility and continual engagement. It demonstrates to students the instructor is fully invested in their class. Yet there is more to being present than logging into the class and checking off required duties; there must be substantive engagement. A discussion board is one of the most crucial interactive elements of an online class, and this is where engagement can occur. It’s where an instructor can work with students and provide help when needed, guide them when they are off track, and prompt their knowledge retention, critical thinking skills, and intellectual involvement.

Working with Online Students

In a traditional classroom, an instructor has control in how the class proceeds. They conduct a lecture and lead students according to a specified plan. With an online classroom, everything changes. Students may cooperate and work with their instructor, or they may simply ignore them, complete the required work, and believe somehow they will pass the class.

In this environment instructors must gain the cooperation of their students and nurture a productive relationship. Credibility and trust are both built through one interaction at a time. It may be easy to engage some students, especially overachievers, while others may prefer to remain hidden behind anonymity. But if you set high expectations for students and they aren’t responsive, it means they have shut you out.

Positive Psychology Basics

There are three phases commonly used to describe positive psychology and includes well-being, happiness, and optimism. Martin Seligman is generally credited with bringing positive psychology into practice, and the purpose was to help individuals recover from depression through a positive perspective.

As you learn more about this particular branch of psychology you will find it is much more than positive thinking. It is also a strengths-based approach to human development. When positive psychology is utilized in treatment programs, not only is there a focus on strengths, there is also attention placed on positive emotions. The goal for this type of program is creating hope and restoring a sense of well-being within the patient. While this is a simplistic overview, it shows there is another approach to bringing about change within adults.

Appreciative Inquiry and Distance Learning

Positive psychology aligns with appreciative inquiry, which is also strengths-based and the focus of my work as an online educator. I took appreciative inquiry and translated it for distance learning, as an instructional strategy, and called it appreciative andragogy. Andragogy is a theory that addresses how adults learn and is distinguished from the theory of pedagogy or the instruction of children. The basic premise of andragogy holds that adult learning occurs through a process of action and self-reflection.

Appreciative andragogy emphasizes the positive nature of adult learning and the enhanced view of self which will occur through supportive interactions with an instructor. Through the use of appreciative andragogy as an instructional method, an instructor may have a tool to build nurturing relationships. This may increase the instructor’s presence within an online classroom environment. With a positive approach to student development, students are likely to experience a greater sense of motivation, engagement in class, and improved performance overall.

Deciding to Implement Positive Psychology

As an educator, you will develop a routine for managing a class and the many responsibilities that come along with it. For example, you develop a standard approach as to how you interact with, and communicate with, your students. Over time you may not question or examine that routine. As a faculty trainer, I observed many instructors who put time and thought into their instruction. It was evident because their communication was done with purpose and their feedback was focused on a balance between guiding and correcting students. That approach to instruction is the easiest for adding in elements of positive psychology. It would be a matter of building from students’ strengths and coaching them, encouraging them, and offering resources for their developmental needs. The purpose of taking this approach is to help students create positive emotions so that they are encouraged to continue making progress.

The other pattern that I have seen as a faculty trainer is that of “facilitation on the fly”, or being reactive instead of proactive. This was the faculty member who was trying to keep up with the work while often missing some of the important instructional requirements. The feedback returned to students was generally quick and to the point, and there was minimal substance provided. For this type of instructor, they will find implementing positive psychology can be overwhelming and any attempt to use it will seem disingenuous to students. This instructor will need their own professional development before utilizing any new instructional method of this nature.

Implement Positive Psychology and Change How You Teach

I recommend a student-centered approach to teaching, which will allow you to focus on the best of your students. When students are the center of the learning process, they are transformed and the class is transformed into an engaging and dynamic environment. The following is a list of my strategies and what I recommend when I train faculty.

#1. I will work to prompt student engagement. This applies to their participation in discussions and involvement in the class. I want students to know they are encouraged to try and supported in class for their efforts.

During class discussions, I will try to respond to every student at least once and when I do, I will ask direct follow-up questions which help to promote higher order or critical thinking skills. If I discover students are not involved in discussions, or there are some who are absent from class, I will reach out and check in with them.

#2. I will encourage the effort made by students. Students need to know that even when they believe their effort has fallen short, you still recognize the attempt made.

When I provide feedback for assignments and learning activities, I will use the sandwich method and begin the feedback with something positive. Then I’ll address a developmental need and conclude with a positive statement. If I have a student who is struggling, I can always encourage them based upon the effort made, as it will determine if they will continue to make an effort. If they are making an attempt and only receive negative feedback, they can easily become discouraged and give up. 

#3. I will encourage reflection through self-assessment. Any form of reflection must be taught as a productive exercise, one in which the student is looking for possibilities and opportunities, not failures, if it is to be implemented successfully.

If I can teach students to be reflective it will help them learn to self-assess their progress in class, rather than believe they have no control over their outcomes. I can also suggest self-assessment techniques such as a one-minute paper which will help them review what they know about a subject. Through the use of reflection and self-assessment I can help students take ownership of their involvement in class, which aligns with the theory of adult learning.

#4. I will work to be an example for students. As an online instructor I need to establish a highly visible and interactive virtual presence, which is also referred to as a social presence according to the Community of Inquiry framework.

Being visibly present means I am actively engaged in the class and class discussions, and students develop a perception I care about the class, which translates into the level of attention they will likely receive from me. I have found students follow my lead and if I am active and responsive, there is a good possibility they will be too.

#5. I will leverage my subject matter expertise. I want to create an inclusive, informative, and safe environment for the exploration of course topics.

Providing engaging feedback and discussion posts requires the use of my own background and knowledge. As we know, students can benefit from the inclusion of examples from our experience and expertise. How I share this is through the class discussions, when I provide real world context, along with weekly feedback, as it can help guide students as they attempt to comprehend the course subjects.

#6. I will always try to consider the perspective of students. I need to engage in my own self-reflection to make certain I understand the needs of my students.

As I reflect upon the progress of students, I will ask myself: What are their developmental needs? Are the instructions provided clear and concise? Is the feedback a true reflection of their progress and does it help to guide their thinking about the topic they have written about or discussed? When I provide feedback, I will think of students individually and provide personalized guidance rather than canned general comments.  

#7. I will try to lead the way to application of what was learned. With a student focus and concern for the student experience, I can also help students learn by making the course relevant to what they are interested in.

In other words, as self-directed adults who are taking courses for a specific purpose, they need something more than reading about subjects in a textbook; they need to know how to apply what was learned so they can use it, whether in their personal lives or careers. When students are provided with a context for what they are reading about they are more likely to retain that knowledge in the long term and they will develop a perception they have actually learned something in class.

Potential Challenges and Benefits

There are many benefits to adding a positive or strengths-based approach to your facilitation. For an instructor who already demonstrates care and concern, coupled with meaningful interactions, this will be another tool and a natural fit to their instructional approach. Students will likely respond in an enthusiastic manner because it will create a sense of hope, as it is tied to their continued well-being. Of course, not all students will respond to this approach, as some will keep their distance. With online learning you really do not have an opportunity to approach them in class and engage them in a conversation. You can extend the courtesy of an outreach attempt but it is dependent upon their perception of what it means to them.

Overall, the point of implementing positive psychology is to create positive experiences in the class so students will be encouraged to participate in the learning process. By taking a strengths-based approach, you can teach students to develop persistence and self-confidence, as they have skills and abilities to draw upon no matter what learning activities they are required to complete.

The use of a positive psychology frame of reference also creates a feeling of satisfaction for the instructor. I can state this from my own experience working with appreciative inquiry. I’m not a subject matter expert in either field; however, I know how it has helped the ongoing development of my work with online students. You can also experience this through the use of a positive facilitation instructional practice. When you focus on the best of a student, it encourages hope, elicits positive feelings, and creates a sense of self-renewal and self-determination, which is vital to their success in the online classroom.

About Dr. Johnson

Dr. Bruce A. Johnson has 35 years of experience teaching and training adults. The first half of his career was spent in the field of Corporate Training and Development, with his last role as Manager of Training and Development. Then in 2005, he made a transition into the field of distance learning. Over the past 17 years, he has been an online instructor, Faculty Development Specialist, Faculty Director, Faculty Development Manager, and Dissertation Chair.

Dr. J holds a MBA, MS in Adult Education, Ph.D. in Postsecondary and Adult Education, and Certificate in Training and Performance Improvement. He is an avid writer, having authored two eBooks about distance learning, and a book of tools and techniques for traditional business instructors. In addition, Dr. J frequently authors articles which are posted on LinkedIn, related to distance learning and online teaching, along with inspirational quotes which he’s been sharing both there and with his students.

Come join Dr. J’s new group, Motivation for Transformation: Motivation for Transformation

Please visit the Books page and Store page for transformative resources: Dr. J’s Books

You can also find Dr. J on the following social media sites:  Instagram

       

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6 Best Practices to Achieve Excellence in Online Teaching

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Whether you are new to online teaching or have extensive experience, your continued growth is essential to remaining successful. There are measurements of your effectiveness, such as end-of-course student evaluations. You’re also evaluated through classroom observation and how well you complete the required duties, which typically includes participation in class discussions and feedback for learning activities. Both of these assessments indicate how you connected with students or performed for a specific point in time. If you want to continue to learn, grow, and further develop your skills, then you need a set of strategies to bring out the best in your performance.

To help you achieve your best, as an online educator, there are essential best practices you can implement to ensure you are effectively and substantively engaged in your classes. These are the product of my work as an online educator, along with my work in faculty development, having been reviewed by the strictest of standards and applying these standards to faculty I’ve reviewed. You can use these best practices as a checklist for the development of your own online teaching practice, regardless of how long you’ve taught online classes.

Online Instructor Essentials

How you manage your time and the weekly schedule you create will ultimately determine how successful you are as an online educator. The two tasks which are going to take the most amount of time are class discussions and feedback. If you do not allow enough time for these tasks, and you fall behind, you are going to feel rushed when trying to complete what is required of you.

The ultimate result is either going to be minimal participation, minimal feedback, or both. A feeling of being rushed may also show up in your disposition as well, if you become agitated when there is not enough time to complete the required tasks or deadlines are nearing. Your students will sense this, even within an online environment, as there are subtle cues which show up in the word choices used in online posts and messages.

Something else to consider is the contract you agree to when you become a faculty member and accept a class commitment. You need to take the time to review the faculty expectations, especially if you are new to the school, to make certain you know all details about performance requirements. Should you have any questions, it is best to contact your Department Chair or supervisor. The most critical timeline requirements involve responding to learner questions, regardless of how those are posted or sent. You will likely receive audits and/or performance reviews, and when you do, use these tools as a means of self-development to help you to continue to learn and grow.

When You’re New to Online Teaching

For those who teach in a traditional classroom and now teach online, there will be a learning curve which will occur. The first adaptation is becoming used to the technology platform or LMS, and discovering the technological tools which can enhance the learning experience. The most significant challenge for traditional educators, who are not used to teaching online, is interacting with learners who are not visibly present.

The lack of visual cues can be overcome at times if a webinar is integrated into the class program. However, for most of the term, it is functioning without a live class and visual or verbal cues. Now the words posted become the primary form of communication and this makes it much more challenging to assess the intent or meaning of what is being stated, especially if a learner has challenges with academic writing.

What an online educator must eventually learn, often through time and practice, is they are the one who must keep the class engaged, not the course materials. If a learner is not actively participating or is not present in class, it is the instructor who must work to re-engage the learner, and do so within a timely manner, as a disengaged learner may soon become dropped from the course.

This means learners are looking for, and often expecting, their instructors to be highly engaged and present in the course, and responsive to their needs. An instructor cannot log onto their class once or twice a week and hope this is sufficient. There must be ongoing and active involvement to sustain an online class, and work on the developmental of the needs of all learners.

6 Best Practices to Achieve Your Best in Online Teaching

What follows are best practices you can implement now, regardless of the length of time you’ve taught online. If you have implemented some or all of them already, you can use it as a checklist to remind yourself of what’s important for your work as an educator.

Best Practice #1. Be Supportive of Your Learners

When learners enroll in a class, they are likely aware of their deficits already. When you begin the process of feedback and note those deficiencies, it may only serve to further confirm they are not capable of succeeding in their academic studies. This is why you must take a supportive approach to your feedback and the instructional approach used as you interact with your learners.

Consider as well you and your learners are separated by distance, or as I call it, the distance factor. Your learners are going to read what you post and share before you ever have an opportunity to explain it, which means everything you write needs to have a supportive tone to it. How you write, along with what you write, can and will determine the future of the learner, and the effort he or she will continue to make in your class. Find whatever way you can to be supportive by taking time to read what they post and write, and acknowledge them as learners.

Best Practice #2. Develop a Positive Mindset

You have likely read about nurturing a growth mindset in students in primary education. This can even apply to adult learners, especially when the conditions of the online class are conducive to do so. This is not just a result of a beautiful LMS or technological tools, it occurs when an instructor has a disposition and mindset which encourages positivity. This means you have become focused on your learners and you implement strategies to encourage and uplift them.

There will be times when you feel challenged, especially when a learner sends an email and vents their frustration in an unpleasant manner. The most effective strategy to take when you have a negative reaction is to write in a Word document, then step away for a few minutes to regain your balance. When you return, you will likely be able to focus once again and better assist the learner. When you create an environment which feels positive, from the perspective of the learner, you have managed to accomplish another important goal: You have helped humanize the learning experience. This also helps to take the distance factor out of distance learning.

Best Practice #3. Be a Leader in Academic Writing

Many educators are not hired because they are professional writers. Regardless of the academic writing skill level you possess, consider this to be an ongoing area of development. For example, I use a Word document to develop my discussion posts, to help ensure I’ve managed the mechanics. I have grown as a writer over the years, especially since completion of my doctorate degree, as I started writing online posts. This helped me continue to develop how and what I write. While I’m not perfect by any definition of professional writing, I continue to evolve. What you want to remember is your learners are watching what you post in discussions and write as you provide feedback.

If there are numerous academic writing errors, this may send a mixed message if your feedback points out academic writing errors the learner has made. If your school offers resources within an online writing center, this may be of benefit for you and any learner who needs further development. If these resources are not immediately available for you, there are many online resources you can find. You want to lead the way with academic writing and show your learners you take it just as seriously as you enforce it when feedback is provided to them.

Best Practice #4. Learn to Master Your Course Materials

What I’ve learned over time about course preparation is the need to learn my course materials. When a course is pre-developed for you, it may seem all is needed is to join the discussions and participate, and then provide feedback based upon the written rubric. However, this is far from what is required for course preparation.

Every instructor must review the course materials thoroughly and completely, just as a starting point, in order to be able to participate in class discussions in a meaningful manner and provide substantive feedback. More importantly, ongoing development means reading and finding resources related to the course topics, as the use of supplemental sources will help provide context for your discussion posts and the feedback you develop. When you become the master of your course materials, you are creating additional learning opportunities for your learners.

Best Practice #5. Engage in Lifelong Learning

As you are interacting with your learners, and you remember why you love to teach, you are encouraging them to develop a love of learning. If you want to become even more effective in this approach, you can continue to cultivate your own determination to become a lifelong learner. While you may not be a learner now, you can find professional development opportunities of your own.

Many academic institutions encourage or require educators to publish, and this presents a very good opportunity to conduct research into areas you are interested in studying. There are many affiliations you can also join and likely find webinars to attend. What I’ve done as a Modern Educator is to write online articles and blog posts, as a means of continuing my research and writing, even if I’m not publishing in an official academic capacity. It still allows me to share my knowledge and expertise, while connecting with other educators, sharing ideas, information, and strategies.

Best Practice #6. Determine to Achieve Your Very Best

Over time you will evaluate and refine your online instructional practice. It will be the result of what has been successful, the strategies which have not served you well, lessons you have learned (some the right way and others by mistake), and most important of all, feedback you received from learners in many different forms. Typically, the feedback I learn most from occurs within the classroom, as I try new strategies and receive replies in response.

There is a high standard I established for myself. At the beginning of my work as an educator I was very hard on myself when I made mistakes. But now with time and practice under my belt, I know both successes and mistakes have served me well. It is not possible to achieve your best without having taught for some time and even then, you still must be open to learning and development, just as learner needs evolve. I can state with certainty the needs of learners today are different than they were 17 years ago when I first started teaching online. But having a sense of accountability to myself makes me certain I am working to the best of my abilities.

Online Teaching Can Be Rewarding

I well understand there are many inherent challenges associated with online teaching, and most are related to time and a lack of direct contact with learners. Yet I’ve found it can be a very rewarding experience because I am able to get to know my learners better than I ever could in a traditional classroom. This may sound unusual to someone who has never taught online, who sees learners face-to-face, but my perspective comes from being able to interact with each and every one of them in a discussion, getting to know them through weekly learning activities, and engaging with them through direct communication. While I am separated from my learners, I have found tools to bridge this gap and replace the distance with a virtual presence. Now with these six best practices, I can further assure learners I am there to support them and their progress in a nurturing, positive, and supportive manner. If you can take this approach as well, perhaps you and your learners will find online learning to be transformative and rewarding.

About Dr. Johnson

Dr. Bruce A. Johnson has 35 years of experience teaching and training adults. The first half of his career was spent in the field of Corporate Training and Development, with his last role as Manager of Training and Development. Then in 2005, he made a transition into the field of distance learning. Over the past 17 years, he has been an online instructor, Faculty Development Specialist, Faculty Director, Faculty Development Manager, and Dissertation Chair.

Dr. J holds a MBA, MS in Adult Education, Ph.D. in Postsecondary and Adult Education, and Certificate in Training and Performance Improvement. He is an avid writer, having authored two eBooks about distance learning, and a book of tools and techniques for traditional business instructors. In addition, Dr. J frequently authors articles which are posted on LinkedIn, related to distance learning and online teaching, along with inspirational quotes which he’s been sharing both there and with his students.

Come join Dr. J’s new group, Motivation for Transformation: Motivation for Transformation

Please visit the Books page and Store page for transformative resources: Dr. J’s Books

You can also find Dr. J on the following social media sites:  Instagram

       

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Help Students Believe They Can Succeed

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When someone decides to pursue their academic goals, the role of an online educator becomes more important than ever. A student needs more than a well-developed set of academic skills to sustain their progress. They could benefit from a well-defined set of beliefs about their ability to succeed. It is their instructor, the one who interacts with them through discussions, feedback, and classroom messages, who can help develop and nurture those beliefs.

To help your students develop a positive belief system, you must first understand your own beliefs about them. This means you must become aware of your own biases and anything which may interfere with the interactions you have with them. Then you must be willing to become neutral, despite any inclination you may have towards one particular view or another, and remain bias-free within the classroom. This will allow you to engage with your students about their academic progress, ascertain how you can provide guidance, and offer supportive direction which helps them develop positive beliefs. This is more challenging than it sounds, and definitely needed for students.

What an Instructor Believes About Students

It is likely you have beliefs now about the events which occurred throughout the past two years, and possibly very strong emotional feelings related to those beliefs. You may not realize how those beliefs have created biases or influenced your worldview. What matters most is your internalized belief system about students who are assigned to your classes. The following are a list of questions I use as a means of self-assessment at the start of a new class. Perhaps this will be a helpful resource for you as well.

What do I assume about students and their level of academic preparedness at the beginning of class?

What do I assume about students and their level of self-motivation at the beginning of class?

What do I assume about students and their ability to manage time at the beginning of class?

Do I hold any biases about students at the start of class, based upon their names, photos, or descriptions within their written introduction?

What an Instructor Perceives About Students

The belief system of an instructor extends beyond a worldview and biases. It also includes any perceptions and reactions you may hold and feel about learners and their requests. This is especially important as I’m finding learners are questioning their ability to succeed more than ever now, and I have to be able to understand my perceptions about their abilities. I also need to understand how I’m going to react when learners approach me with their emotional requests. The following questions are those I use to help myself better prepare for class, and perhaps this will help you as well.

Do I perceive students to be self-sufficient when they ask for help, and have valid reasons for needing my assistance, or do I perceive a request for help as something they should work out on their own?

Do I believe I can help my students by offering my time, or do I believe this is unnecessary hand-holding?

How am I prepared to address a student who feels overwhelmed, exhausted, and/or ready to give up, or do I believe this is beyond the scope of my job duties?

Do I have the disposition necessary to interact with those students who are feeling emotional?

What you believe about your students comes through with every interaction, whether it is a discussion post, feedback, email, or classroom message. There is a perceived tone which is evident in the word choice, whether or not you are aware of it. Consider the following question as a means of assessing how you view the potential of your students.

What words would you use as a general description of your students, from your observation of their ability to be successful in your class?

The answer you write will provide clues as to what you believe about your students.

There is no question every instructor is going to have a class with students who are struggling, along with students who are excelling. However, the word choice used for the question above will be in direct relation to your belief system. For example, I use words in my answer which include potential, capacity, capability, resilience, determination, and hopeful. I have learned how powerful my thoughts become when I am thinking about the students in my class, and I want to always use positive words to describe them, no matter how challenged I may feel at times to assist them.

What an Instructor Believes About Their Role

The final element of your belief system I would like for you to consider has to do with your role and how you view your tasks as an instructor. This is an extremely important element of your belief system, as it can have a positive or negative impact on all aspects of how you think and feel about your students. The following questions are those I ask of myself, especially during a busy class term, when there are many tasks I must complete. Perhaps these questions will help you as well with your own self-assessment.

What words do you use to describe your role as an instructor in the class? For example, are you a teacher who dispenses information, a facilitator who grades papers, an instructor who completes required tasks, or an educator who has many more duties?

Do you approach your instruction with ease each day you are in the classroom, or do you always feel a sense of anxiety because of never seeming to have enough time and too many requests from your students?

Here’s How to Help Students Believe They Can Succeed

This is what I ask of all educators, and it includes myself, during a time of strong emotional reactions and fears which can undermine the belief systems our students need to become successful and complete the course requirements. We, as educators, are uniquely positioned to pay attention to how our students are adapting to the classroom environment and meeting the weekly requirements, or we can simply check in and complete our weekly tasks, hoping our students somehow get through it.

As educators, we must be a source of strength and inspiration, setting aside any sense of affiliation, bias, or other preconceived ideals we hold, and create a safe space for learning to occur. When this happens within a classroom, when we are engaged in a manner which prompts learning and supports students during times when they are struggling, the result is transformative for them and for us. The following are strategies you can use to help nurture positive beliefs within your students.

Become a Champion Influencer: The length of a term may not provide enough time for you to get to know your students and the beliefs they hold to any significant extent. However, there will be clues which will become evident as you interact with them. For example, I can pick up on certain words used in their messages to me, along with the tone of their messages. It doesn’t take much to develop a sense about the student when they send a message and state they are uncertain about completing the required assignment that week, or details about their life and the challenges faced.

You are not required to offer personal advice, or take the role of a professional counselor. But what you can do is to reply and interject positive words, or words which help to influence them in a manner which supports their ongoing development and belief system. You may be the only one who interacts with them and gives them something supportive to hear or read, which makes you their champion influencer. When you can instill this sense of hope within your students, you help uplift their sense of self-motivation. This may be all they need to persist, as they continue to work on the next class assignment or task.

Teach Your Learners About Self-Development: For many students, especially non-traditional online learners, they hold negative beliefs about their ability to learn. Perhaps they waited several years between degrees before going back to school, they feel age is working against them, they perceive writing to be a significant deficit which can never be overcome, or any other number of negative beliefs. When I pick up on clues related to any of these negative beliefs, I attempt to engage these students in a conversation about self-development, and the potential or capacity for learning at any age.

What I’ve discovered is the beliefs I’ve shared above are typically related to self-limiting fears. How I help students overcome these types of beliefs is through the use of encouraging feedback. After an attempt to conduct an initial conversation with a student who I believe has this belief, I will be certain to note in the feedback each week how much progress has been made, to reinforce the message learning can and does occur. Whatever you can do to support your students, and teach them about their ability to learn, will help to support the development of a positive belief system. This can be accomplished through the words you use, whether in your communication, discussions, or feedback.

Try to See Your Learners as Individuals: As an online educator, I know it can become easy to “see” a class as a collective, rather than from an individual perspective. For example, you may tell a colleague you have a class full of challenging students. In contrast, it may become easy to judge students strictly by their names and photos, if they have elected to include one in their online profile. This is the primary manner in which you get to know your students as you log onto the classroom. Yet this is only a surface-level perspective and one which can create unintentional biases. This is also why it is important to examine what you believe and become an educator who gets to know students as individuals.

When you “see” or get to know your students as individuals, you then are better positioned to work with their developmental needs. You will have established a mindset focused on what they need to become successful, rather than viewing the class as a group to be managed. From an individualized perspective you can now watch their progress, from week to week, and gradually come to know what is working well for them, and what resources you can recommend to help support their developmental needs. You will also be establishing a productive working relationship with your students, and by doing so, you can encourage them to continue to try, learn, improve, and nurture their growth mindset.

What Learners Believe Matters

When students join your class, they each have a belief structure in place. What they believe may be effectively supporting them and their efforts in class, or it may be undermining their best intentions. You may not know until they have been making an attempt to complete course requirements and begun to interact with you through discussions and messages. No matter what your students believe, it matters as these are unspoken but well-grounded principles which are not easily changed. The belief systems each student establishes is usually the product of time and a result of many life experiences, and you may never know the origins of these beliefs either. But the impact will be felt on every attempt made and with the attitude, disposition, and actions taken.

Even a student with the most supportive set of beliefs may be challenged because of what they read or hear in the daily news, and allow negative language or thought patterns to filter into their mindset. This is where we, as educators, have an ability to help them overcome any doubts, fears, or questions they may have as they attempt to complete their academic goals. I want for us, as educators, to be more aware than ever of the need to create a nurturing and supportive environment for students, and be understanding of what they are experiencing. If we can teach them the power of their capacity to learn and grow, even during a time when life seems to be the most challenging, then they will realize more than ever the transformative power of education. When we are able to uplift our students, and teach them how to sustain positive beliefs, we are helping to instill a sense of hope within them.

About Dr. Johnson

Dr. Bruce A. Johnson has been working in the field of higher education and distance learning since 2005, with roles including Doctoral Chair and Committee Member, Faculty Development Manager, Core Faculty, and Faculty Development Specialist. Dr. J’s background also includes work as a Human Performance Improvement Consultant, and prior to 2005, he was a Manager of Training and Development.

Dr. Johnson is an inspirational author, writer, and educator. His life mission to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal and he has been a featured presenter at an international distance learning conference. He has published three books related to higher education, including two about online teaching.  Dr. J has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development.

Come join Dr. J’s new group, Motivation for Transformation:

Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: https://www.linkedin.com/groups/9108352/

Dr. J offers transformative resources

Please visit the Books page and Store page for more details.

You can also find Dr. J on the following social media sites:

• Instagram

       

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5 Strategies Needed for Uncooperative Students

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Does every class run perfectly and without a problem? In a traditional classroom an instructor is able to visually assess how students are performing and responding to the demands made of them. However, with this visual element missing in an online class, it becomes much more challenging to “read” or get a feel for the pulse or mood of the class, especially when the class is not meeting at a scheduled time.

There is an aspect of online teaching which seems inevitable for educators and is likely to occur with every online class. It involves students who either remain distant from you as their instructor or they simply refuse to cooperate with you. Students who have this disposition may make demands about their grades or outcomes, resist viewing and utilizing feedback, or not accept constructive criticism in an objective manner.

Some students may be open to receiving constructive criticism and coaching, while others will require time before they will begin to interact directly with you. There will be other students who are going to be challenging simply because they have established patterns of thought or negative beliefs about instructors in general. There is also a trend now where students feel empowered with anonymity to freely speak their mind, without concern for respect or consequences when a lack of basic professionalism is maintained.

A perfect class would be easy to teach as every student would be responsive to your communication and feedback. But that isn’t always the case and it will help your work as an educator to have strategies available which can be used as part of your teaching style or practice when students become uncooperative.

Always Maintain Communication Attempts

Have you ever talked to a student and you knew from the moment the conversation began nothing you could say would change their attitude or disposition? They already established a closed mindset and it could be based upon perceptions or experience they’ve had with other instructors or the school.

Working with online students poses a unique challenge. You can be open to working with them and request a conversation by phone only to discover students simply do not respond to you. I know from my experience as an educator some students are either not conditioned to personalized interactions or they want to retain their anonymity. Trying to break through this type of mindset barrier can be challenging, even with the best of intentions.

My philosophy as an online educator is to respond to student emails within a matter of just a few hours on weekdays. On the weekend I will watch for emails and answer any pressing issues or concerns. While it establishes a level of responsiveness on my part, students may still not respond to those attempts to interact personally with them.

You should develop your own strategy. The time an uncooperative attitude comes into play is when you want to communicate with students about their progress and they simply ignore your attempt, or worse, they respond in a hostile manner or the tone of their communication is aggressive. When students maintain a disposition like that it can be difficult to gain their cooperation.

A Student’s Perspective

When students are non-responsive, or they do respond and seem to be uncooperative, it is often done so from a reactive state of mind. From my experience, there have been times when a student has viewed their cumulative grade or feedback for an assignment and had a reactive response. They may have believed the grade was unjust, they “worked hard” on an assignment and deserved a perfect score, or there can be any other number of reasons. Those students will either remain silent, finally reaching out when their frustration has built up, or eventually disengage from the class.

Those reactions may be tied to beliefs which were built upon unrealistic expectations. For example, a student may believe any amount of effort exerted on their part should equate to a certain grade. It is certainly understandable students may have a reaction and possibly with strong emotions; however, it is not acceptable to respond back to them with an aggressive demeanor. It serves no purpose and works against the development of a productive working relationship as they will resist any further attempts to provide helpful feedback and constructive criticism. 

Different Forms of Uncooperative Students

There are different types of uncooperative students. There is the shy student who may feel intimidated by their instructor, there may be a type a student who feels fully in charge of their education and doesn’t prefer any other interactions with their instructor, and then there are students who believe they know what is best for their development and won’t communicate unless their instructor is able to persuade them to change their perspective.

There are other forms of uncooperative students and due to the nature of an online class you may not get to know what their mindset is until you communicate with them. Consider this example: You have an uncooperative student who contacts you but they will not listen to you. You can either try to find common ground and discuss their progress or request another time to talk so they can regain their emotional balance.

While it is not pleasant working with students who are not responsive or uncooperative, or they are difficult to communicate with, it can help you learn more about yourself as an educator and prompt a time of professional self-evaluation. This is a time to ask yourself what can be learned so you are able to either reaffirm your teaching method is on target or make self-corrections as needed.

Five Strategies Every Educator Needs for Uncooperative Students

There are strategies that I have used and taught online faculty to use, which you may also find helpful as well.

#1. Be Proactive When Working with Students

The first step an online instructor can take is to be proactive in their approach to working with students. Encourage open communication through scheduled office hours, with availability for one-on-one communication (such as class messages or telephone appointments), and include notations in your feedback that encourages students to ask questions. For example, I always end my written feedback with a notation that asks students to contact me with any questions about their feedback or progress in class.

#2. Make Outreach Attempts with Students

A challenge for online teaching is the possibility students may slowly disengage from their class. When students are not communicative it can either mean they are not cooperating or they are in the process of withdrawing from the class. You may not know the reason why until you talk to the students, so make every effort to reach them. One of the clues available to me are missed deadlines for discussions and assignments. I’ll send a message and ask the student if they need assistance or have questions. This doesn’t mean I will change the late policy rules, but it does demonstrate I care about the student.

#3. Keep the Momentum Going

Once you are able to gain cooperation with your students, and you have established a productive working relationship them, don’t assume it is set and complete for the duration of your class. Maintain your efforts to keep them engaged and continue to offer personalized assistance throughout the duration of the class. If a student was uncooperative once, they may still have a negative belief about instructors and/or learning, which means it will take more than one positive interaction to overcome their doubts.

#4. Address an Uncooperative Mindset

When a student does not contact you, and they have an uncooperative mindset, it means there is an underlying need or negative perspective that may or may not be easily changed. In your outreach attempts you can offer to discuss the specifics about their progress in class and then decide upon an action plan. If you are able to speak with the student by phone and they become aggressive or threatening, it may be time to discontinue the call and talk with them during a less emotional time. Whatever you do, when you try to address a student with an uncooperative mindset, demonstrate empathy for them. There is something unresolved and through your tolerance, patience, and willingness to assist, you may be able to gain a breakthrough with them.

#5. Teach with Compassion

The best advice for working with any student, cooperative or uncooperative, is to always have their best interests in mind and address their academic needs. It may be challenging at times, especially if they are utilizing inappropriate communication. You may not always handle every situation perfectly because you can still experience natural human emotions; however, if you teach with a caring mindset, students will likely respond in a favorable manner.

Maintaining Open Communication

For online classes, communication in the form of online posts, messages, and emails may feel impersonal. This can be overcome by being highly self-conscious of the tone used and how it may be interpreted. As to working with online students, make it your goal to always maintain open communication.

What does this mean? It is a mindset of welcoming your students’ attempts to communicate directly with you, whether by email, phone, or other methods that you have established for them to use. When they send you an email or message, demonstrate through your reply you are glad they have reached out to you and do your best to welcome future communication.

As an educator, be the one who demonstrates a cooperative demeanor as a means of modeling it for your students. For those students who resist your attempts, or they simply won’t respond to you, they might not ever change their approach. Be sure to make outreach attempts to demonstrate consistency and a caring attitude at all times.

Becoming an effective educator is an ongoing process of learning through trial and practice, and error at times, attempting to gain cooperation and responsiveness from your students. Make it your goal to do what you can to be open and responsive to all students – even those who challenge you. When you turn a lack of cooperation into collaboration, you have successfully harnessed the transformative power of education.

About Dr. Johnson

Dr. Bruce A. Johnson has been working in the field of higher education and distance learning since 2005, with roles including Doctoral Chair and Committee Member, Faculty Development Manager, Core Faculty, and Faculty Development Specialist. Dr. J’s background also includes work as a Human Performance Improvement Consultant, and prior to 2005, he was a Manager of Training and Development.

Dr. Johnson is an inspirational author, writer, and educator. His life mission to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal and he has been a featured presenter at an international distance learning conference. He has published three books related to higher education, including two about online teaching.  Dr. J has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development.

Come join Dr. J’s new group, Motivation for Transformation:

Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: https://www.linkedin.com/groups/9108352/

Dr. J offers transformative resources

Please visit the Books page and Store page for more details.

You can also find Dr. J on the following social media sites:

• Instagram

       

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4 Strategies to Teach Students to Believe in Themselves

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It is always much easier to question ourselves, doubt our abilities, and give into fears, than begin a day with self-talk about the best of who we are and all we have accomplished. Why does negativity occur so naturally, to the point it is a natural or default setting for so many?

I make these observations based upon my work as an educator, career coach, and mindset development coach. I also know how hard I worked to maintain a positive mindset after a job has been cut, due to declining enrollment, which has been a common theme throughout my career within the field of distance learning. What has sustained me: A belief in myself, knowing I am capable, qualified, and someone who cares deeply about this profession. In other words, I never gave up on myself.

The same applies for my students. One of the most gratifying moments for me occurs when I work with a student to overcome doubts about their ability, capability, and/or capacity, and they become successful. It never takes a great deal of effort on my part to help students in a virtual environment, as long as I am actively engaged in the course. If I pay attention to students, use encouraging words, maintain a responsive attitude, and a helpful disposition, students are likely to connect with me. It is then I can support them as they learn.

What I’ve learned, and teach, applies to students and anyone else for that matter. The manner in which you begin your day, as to the mindset you cultivate, ultimately shapes how the rest of your day continues. You have likely experienced this before, especially if you woke up in a bad mood, and the rest of the day didn’t seem to progress any better. Your mindset also has a direct bearing upon what you think about your capabilities. If you are in a negative frame of mind, you are more likely to allow negative thoughts to continue.

What I want to share with you are four belief strategies that will help you whenever you want to teach students about developing a positive belief system for themselves.

Beliefs and How they Begin

There is a basic set of beliefs we hold that been formed earlier in our life, while we were impressionable children. We learned from our parents, authority figures, and so on. As we matured, and learned about the world ourselves, it is possible we may have rejected some of those earlier beliefs, and created our own. Those are the beliefs held subconsciously.

The beliefs we develop as adults are those based upon experience. For example, if a student has a negative interaction with an instructor, they may believe all instructors will be the same. What is the essence of a belief? It’s a thought you continue to sustain by thinking it repeatedly, and begin to search for evidence it is true. We will hold onto beliefs like that unless they are questioned.

4 Strategies to Help Teach Students to Believe in Themselves

Your students are likely enrolled in a degree program because at some point they did not want to state, or perhaps they were beginning to believe: “This is it. This is the best I’ll ever become. I can never grow any further as a person, or within my career. I have learned everything I can possibly learn.”

I have never met anyone who has reached the limit of their full potential. It doesn’t matter what your background, age, health, social status, history, or any other condition may be, everyone has a potential to be or become more than they are right now. I know from my work as an educator, it all comes down to a matter of what a person believes about themselves, along with their capability, as to how much of their potential they will discover and apply.

The following four strategies are those I have used for myself, and I have shared with students. Perhaps you will resonate with one or all of them, to help your students begin to change or improve what they believe.

Strategy #1: Review Your Basic Beliefs

You or your students are not likely accustomed to thinking about your basic beliefs on a regular basis. This first strategy will help you recognize and evaluate what those beliefs are, to determine what areas can be adjusted or modified as needed. Perhaps you can ask your students these questions, or you can incorporate them as affirmative statements.

Use the following statements to ascertain what your basic beliefs are:

When I think about my capacity to learn, I believe:

[Or change this to an affirmative statement: You have a capacity to learn.]

When I think about my ability to take on a new project, such as a written assignment, I believe:

When I think about my capability to adapt to changes, such as learning academic writing, I believe:

When I think about my future potential, I believe:

When I think about my ability to complete my goals, I believe:

[Or change this to an affirmative statement: You have an ability to complete your goals.]

Strategy #2: Choose Your Words Carefully

What I noticed is the ease with which most people will use derogatory words about themselves, for even the slightest of mistakes. Let’s take a very basic example to illustrate this point. A person missed the mark on a written assignment. Their immediate reaction is to use self-talk and state: “Oh you are so stupid”. Now at first it may seem as if this was done in jest and might be funny. Yet those words, if used repeatedly and over time, can be harmful.

What happens is it establishes a pattern of negativity, reaffirming to this person they are prone to making mistakes. What this person doesn’t realize is the harm they are intentionally, and subconsciously, doing to themselves. It would even be better to state something such as “I can learn”, than to make a seemingly harmless put-down. Words can develop a negative pattern, eventually creating a negative belief, which is why words should be chosen carefully.

Where will this show up when working with your students? I find it in the messages they send direct to me. There are often very direct words used about themselves, and sometimes subtle cues about their mindset. Either way, I want them to know they always have potential.

Strategy #3: Self-Acceptance is Crucial

One of the most challenging aspects of our belief systems is ensuring self-acceptance is included. The most important example I can think of is a student whose grade is not where they’d like it to be. They monitor the gradebook closely and obsesses over every update. All of a sudden, their level of self-acceptance is called into question. I’ve heard students use phrases such as the “imposter syndrome” when they were not earning an “A” grade.

What I try to do is to help them understand there is more to learning than a grade. I want them to begin with what was learned from the feedback provided. How can they improve with future assignments? I teach them to focus on self-development and self-acceptance first, and in time, the grades will follow.

Self-Acceptance: Accept who you are. Accept you can always learn.

Then use this newly formed self-acceptance to become beliefs: Believe you can learn. Believe you are capable. Believe it is possible to achieve your goals.

Strategy #4: Trust Must Follow Beliefs

The final important strategy for you to use, in relation to the establishment of positive beliefs, is about the manner in which you trust yourself. This extends what you are thinking into something more concrete; an ability to take future action. When you decide to accept yourself, and believe in what you are capable of achieving, then you need to trust yourself to be able to learn, do, create, or whatever it is going to take to accomplish what you want to complete in life.

When you take action, based upon trust, it demonstrates to yourself that you do in fact hold a valid belief. From that moment on, your belief is accepted, and perhaps, you’ll develop another belief related to it.

Teach Your Students: Believe you can succeed. Then trust yourself to follow through.

Your Students Have Untapped Potential

Do you have any idea how much potential your students hold, especially untapped potential, which only requires their belief to access it? This doesn’t mean they are all going to excel in your class, but what it does mean is you can help remind them of their potential, whatever form it may be. It may take them an entire lifetime to find out, if it is even possible to fully discover.

Wouldn’t you like to know what more they can accomplish, if only you’d help encourage them, even in some small manner? You can even lead the way with your own positive beliefs, demonstrating to students you are continuing to learn and grow, and more importantly, you’ve discovered the power of your potential. Their day, and even their life can change, once students begin to establish a positive belief system. Regardless of the time available for your class, find ways to encourage, appreciate, uplift, and teach students to believe in themselves.

About Dr. Johnson

Dr. Bruce A. Johnson has been working in the field of higher education and distance learning since 2005, with roles including Doctoral Chair and Committee Member, Faculty Development Manager, Core Faculty, and Faculty Development Specialist. Dr. J’s background also includes work as a Human Performance Improvement Consultant, and prior to 2005, he was a Manager of Training and Development.

Dr. Johnson is an inspirational author, writer, and educator. His life mission to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal and he has been a featured presenter at an international distance learning conference. He has published three books related to higher education, including two about online teaching.  Dr. J has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development.

Come join Dr. J’s new group, Motivation for Transformation:

• Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: https://www.linkedin.com/groups/9108352/

Dr. J offers transformative resources

Please visit the Books page and Store page for more details.

You can also find Dr. J on the following social media sites:

• Twitter

• Instagram

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How to Become a “Real” Person to Your Online Students

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What are the qualities you believe it takes to make an online class feel “real” to your online students? Do you believe your students consider you to be visible during the class and available whenever needed?

One of the challenges faced by institutions of higher education is providing quality degree programs via a virtual classroom environment. Even for experienced online instructors, there are inherent challenges which are based upon the nature of working in this manner, and will always be present, requiring dedication and time to address. One of the most pressing challenges is becoming a real person to students. This is someone who is visible and available to address their needs, and more importantly, accessible when requested to answer their concerns.

A virtual classroom immediately changes the dynamics of teaching, as to how instructors interact with students. Instead of visual, verbal, and vocal cues, now interactions are based primarily upon written text. There are exceptions to this rule and include the use of videos as a supplemental means of engaging with students. One of the challenges for reliance on written communication is the one-sided nature of sending messages and creating classroom posts. There is only a perceived tone, and if the formatting is less than academically accurate or precise, the message and its meaning will be interrupted.

Within an online class, students are watching for clues or indicators their instructor is actively present, not just someone who is remotely working and occasionally checking into class. The greater they perceive the instructor is present, the more likely they will be motivated to also be present and engaged in class. Creating a highly visible online presence requires skillful practice, implemented as part of an ongoing set of teaching strategies. 

Welcome to the “Always Open” Classroom

The benefit of a virtual classroom is the seemingly unlimited access to it, along with the course resources and materials. This “always open” mentality changes the perception as to what students expect of their instructors, as to when they should be available. I’m finding response time has a significant impact on how students view my involvement in the class, and shapes how they respond in turn to my feedback.

In other words, if I am highly responsive and available, students are more likely to engage with me when I send messages or post feedback. The challenge for me is learning when to be present and when to give myself a break or some downtime away from the classroom. Just because the classroom is “always open” does not mean I, or any online instructor, need to be “always on” and present at all times.

How to Become a “Real” Person to Your Online Students

To be noticed in a virtual classroom is the first step in being seen. Yet students who expect an instructor to be highly visible and accessible expect high quality interactions, and someone who is highly engaged, responsive, and frequently available to assist them. When I thought about sharing my strategies for teaching in a virtual classroom, I took into consideration the fact instructors will have varying degrees of experience working in this environment. However, there are basics which can be implemented by anyone to create an online presence which is perceived as visible and readily accessible to learners.

Strategy One: Personalize the Learning Experience

This is an aspect of online teaching I’m always aware of and it has to do with the development of ways in which I can humanize the learning experience for students. One area in which I’ve grown is with my introduction. I used to share professional information only but over time it has evolved and now I also include casual information which can help show me to be a real person. For example, I talk about favorite television shows and movies, and I’ve also included a photo of my office buddy, which happens to be a pet who comes into my office at times. I share a limited amount of personal information, believing there is a professional relationship needed to be maintained.

What I recommend to anyone who is trying to become a “real” person to their students is to share what you believe will help make connections with them, without sharing anything too personal. The idea is to connect with and inspire your students, and find a way to bridge the gap between a resume and casual conversation. You could also share a LinkedIn profile link as that is professional in nature and allows students to get to know more about your background, provided you’ve kept it up-to-date.

Strategy Two: Teach Through Weekly Posts

For those instructors who teach in traditional online classes, there is typically a method of posting course announcements and/or weekly overviews. For example, each week I record and post a series of videos. With each video I narrate a PowerPoint presentation, which provides an overview of the week ahead. This includes assigned readings, course concepts, an in-depth examination of specific topics, along with an exploration of the required learning activities. When I complete feedback, I also post a course announcement, and I often use this as a teaching tool. I may include supplemental resources, along with additional tips, strategies, and suggestions.

If you have an ability to transform long written lectures into some form of interactive video, with or without a PowerPoint presentation, I recommend you try it as students get the experience of being in class and a feeling of personalized instruction. This also relates to the first strategy about personalizing the learning experience. If there is any method available for you to add your instruction to the course, be it through the use of messages or something else, you’ll find this allows you to share your subject matter expertise and knowledge.

Strategy Three: Plan an Approach for Class Participation

Do you think ahead about how you will participate in class discussions? A weekly class discussion can be your opportunity to help determine how your learners are working with and grasping the course topics, along with being able to apply what they learned. While the discussion responses tend to be similar in scope, you still can help prompt them to continue to learn by asking questions in a planned manner, such as the use of Socratic questioning techniques.

When I post a reply to a student, I start by acknowledging something written within their response. Next, I build upon it by adding my own insight and supplemental resources, and conclude with a follow-up question. As to a planned strategy, consider starting early in the week and post a reply to every student at least once. This will help encourage students to become actively engaged throughout the week. Whatever your strategy is, if you have a plan for the week, it will help you become better prepared to be substantively engaged.

Strategy Four: Develop a Plan for Office Hours

Do you have multiple methods of contact available for your students? For most online schools, the traditional method of contact is through classroom messaging or email. Now web tools such as Zoom are available and can be used for virtual class meetings. A challenge for adjunct online instructors is determining how to balance availability with other full-time responsibilities. My recommendation is to offer office hours during a time when you know or anticipate you will be online working and available to return messages or accept calls.

If you want to continue to follow the first strategy and personalize the learning experience, I recommend you offer availability by phone. I do this to prevent long emails back and forth, which can end up frustrating both you and the student if the message is not understood. More importantly, I find this presents me with an opportunity to continue to teach the course concepts in a one-on-one manner, which can further bridge the distance learning gap.

I remember being an online student and how it felt when I had to wait for a reply and the reply received did not fully address my question. If I had an ability to call my instructor, I would have done so. I know my students greatly appreciate this extra time taken on my part. Perhaps you will consider it as well.

Manage Your Disposition at All Times

Becoming visible and easily accessible for students does mean you will have more direct interactions. The benefit of increased availability is helping your students when they request it, while demonstrating your care and concern for their developmental well-being. With increased communication comes an ability to also get to know your students better. This also increases the possibility of conflict between you and your students, especially if they are contacting you by phone and there isn’t a direct record of what was stated.

It will be up to you as to how you address each situation. For example, if a student does not communicate appropriately, you can then restrict their communication to messaging or email only. I also recommend with every phone call received or you initiate, send a quick follow-up message or email to serve as a record. This will provide your school with a record of the conversation. What you must decide ahead of time, is you will maintain a positive frame of mind no matter how challenged you might feel by a student. If at any time you believe a student has not maintained proper communication, be it their tone or something else, you can advise them you will no longer continue the conversation and remind them of the Code of Conduct.

As an instructor, you must always try your best to remain calm and emotionally controlled when interacting with your students. Your disposition helps to reinforce a perception you are interested in being an active part of the class. Visibility takes many forms and includes direct interactions with your students, whether through discussions, messages, emails, or phone calls. The potential impact you can have on the progress and development of your students increases significantly when you become easily accessible and use each opportunity presented as a time for teaching and learning. Whatever methods you use to become “real” to your students, make a conscious choice to be involved in class for the benefit of them and their academic development, not just to make an appearance for the sake of being present.

About Dr. Johnson

Dr. Bruce A. Johnson has been working in the field of higher education and distance learning since 2005, with roles including Doctoral Chair and Committee Member, Faculty Development Manager, Core Faculty, and Faculty Development Specialist. Dr. J’s background also includes work as a Human Performance Improvement Consultant, and prior to 2005, he was a Manager of Training and Development.

Dr. Johnson is an inspirational author, writer, and educator. His life mission to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal and he has been a featured presenter at an international distance learning conference. He has published three books related to higher education, including two about online teaching.  Dr. J has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development.

Come join Dr. J’s new group, Motivation for Transformation:

• Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: https://www.linkedin.com/groups/9108352/

Dr. J offers transformative resources

Please visit the Books page and Store page for more details.

You can also find Dr. J on the following social media sites:

• Instagram

       

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Teach Your Students to Never Give Up and Watch Them Succeed

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Every student is likely to feel some apprehension as they attempt to complete what’s required in a course. It doesn’t matter if it’s the first or last course, there may be something holding them back and it’s typically related to their state of mind. This is why the persistence rate of students in a degree program becomes so important. When students no longer believe in themselves, or their capacity to continue, especially in an online degree program, they will likely drop the class and eventually disenroll from the program.

I teach courses, and serve as a Dissertation Chair for doctoral students, in traditional online schools. What I mean by this is students are assigned to a class and an instructor. This provides me with an opportunity to get to know my students and interact with them as much as I am willing to do. Every instructor who teaches in this type of traditional online classroom environment also has this same capability when teaching a course or serving as a committee member. The choice has to do with the amount of time they are willing to invest.

The time invested is important as students also have one of two choices to make when they feel frustrated or don’t believe it is possible to continue with the course. The first choice is to accept they are powerless and beyond hope of addressing the challenges before them. In other words, their self-doubt and negative self-talk has overcome them. The second choice is to ask their instructor for help and hope they are willing to assist them.

When I work with a student, and they want to give up because some aspect of the course seems too challenging, I remind them: This is not the day to give up. What I want them to understand is there is nothing to be gained from an attitude of defeat. How well they perform depends upon what they believe. When they learn to trust their inner strength, they are drawing upon as an accessible internal power. Once they do, they will find themselves stronger of mind and ready to face whatever concerns them now and ahead in their academic journey.

Reason to Quit: The Unexpected

The unexpected can and will occur in life. It usually happens without warning and catches a person by surprise. If ever there is a time when a student would want to quit, this would likely be on top of the list. There’s no planning for every possible scenario and situation which could be encountered. When the unexpected does happen, and it will, there’s a choice: Attempt to retreat from it, or face it head-on. As you likely know, a student’s ability to address any situation outside of the classroom, which directly influences their performance within the classroom, depends upon the support they receive. This support includes help from their instructor.

Reason to Quit: Lingering Doubts

Whenever someone experiences a challenging situation, their ability to handle it effectively may depend upon how strong of mind they are at that time. For example, if there was a minor setback, such as a goal which could not be completed when planned, this does not need to present a significant challenge, as long as they have a positive state of mind. If instead this is seen as a failure, trying to regain momentum may become much more challenging. Even more self-defeating are doubts which are allowed to continue, especially by a student, whether it’s about their ability, capability, or anything similar. The more these doubts are cultivated, the easier it will be for them to quit or give up.  

A Source of Internal Strength and Power

The inner strength a person has is often referred to as resilience, willpower, grit, determination, and other similar words. I simply call it internal power, to represent a combination of all these qualities. It takes all these elements to give a student the strength needed to continue, whenever they want to quit or give up. There are three particular powers which are developed from their internal power, and include the Power of Potential, Power of Beliefs, and Power of Affirmations. Each of these powers can be cultivated with intention, and utilized for self-development. At any time, they can draw upon one, or all of these powers. As an instructor, you can teach students to never give up through use of any of these powers.

The Power of Potential 

Whenever there is a situation which is perceived to be too challenging, beyond a student’s capability or capacity, or any other justification which could be a combination of these reasons, there is something they have forgotten to consider: They hold tremendous potential. It is important to remind them of this statement, especially during moments when they question their ability to complete some requirement of the course.

All it takes is a moment of clarity, when a student recognizes they can do more when they believe, to look ahead at possibilities, and then realize they hold the power to make changes, all because of the potential they possess. Even if they received less than perfect feedback or a grade, or the unexpected has occurred, their potential is an ability to create a mindset of strength and not give into doubts and fears.

The Power of Beliefs 

When you are able to have a conversation with a student about their potential, ask them these questions: Can you name a positive belief about yourself now? Or is it easier to think of something negative?

A belief is a mental statement you develop and continue to reaffirm, often without changing, unless you consciously make a decision to do so. It’s something you state to yourself long enough you begin to accept it as the truth, especially if you find enough evidence or outcomes to support it. For example, if a student believes they have failed, and they continue to receive low grades, this “evidence” will only seem to support and reinforce what they believe. Negative beliefs are the easiest to develop and replay, especially when a class feels challenging. Yet it is the power of positive beliefs which can have the greatest impact on what they accomplish. 

When I am addressing a student who wants to quit, and I detect a negative belief, this is when I try help them change their focus. One possible way to begin is to ask the student to think of the last accomplishment which was important to them. In doing so, remembering the details and what it felt like to be able to achieve that particular goal can reinforce a positive belief. What I want them to understand as well is they won’t know what they are fully capable of achieving until they make a first attempt and try. Regardless of the requirements of the course or degree program, they have the power of their beliefs. They can be mentally prepared and unafraid to try.

The Power of Affirmations 

The last power a person has, which comes from within, is developed through affirmations. These are statements which are designed to be specific to you, and meant to guide you through those moments when you need strength. For example, some of the worst feelings experienced are those created out of fear and doubt. You can change your thinking by making strong positive statements that begin with “I am”, and conclude with optimistic words, such as strong, powerful, hopeful, unafraid, fearless, centered, calm, etc.

When you think of affirmations, you may visualize statements which are made and read each day. However, as an instructor, affirmations are a powerful form of support for reminding your students of their potential. For example, when I provide feedback I may begin with a statement of appreciation, such as “I appreciate how much progress you’ve made in this course and your positive attitude about learning”. When I conclude my feedback, I will also use affirmative words to help instill a sense of positive self-belief and support within them. I want to help them learn to associate positive words with their performance and create positive affirmations, which can lead to supportive beliefs.

Becoming Limitless

Any time a student wants to quit or give up, it’s time for them to conduct a mental self-assessment. Some of the questions you can have them use include: What more can you accomplish if you keep on trying? What is possible to achieve, with a little more effort?  What do you believe about your ability to address this situation?

What I know from experience is this: What you think about, work towards, and commit to matters most. There are no limits to what a person can believe. For every reason there is to quit, there’s an even greater reason to continue trying. The bigger the challenge to overcome, the greater your resolve must be. It’s not just a matter of circumstances, it’s about your determination to stay strong, even in the face of fear or doubt. Every person has within them an unending source of internal power to draw upon, and it only requires a change in focus. When you teach students to make “I can” and “I will” their personal mantras, giving up will not be an option today, or any day.

About Dr. Johnson

Dr. Bruce A. Johnson has been working in the field of higher education and distance learning since 2005, with roles including Doctoral Chair and Committee Member, Faculty Development Manager, Core Faculty, and Faculty Development Specialist. Dr. J’s background also includes work as a Human Performance Improvement Consultant, and prior to 2005, he was a Manager of Training and Development.

Dr. Johnson is an inspirational author, writer, and educator. His life mission to teach, mentor, write, and inspire others. He has earned a PhD in Postsecondary and Adult Education, a Certificate in Training and Performance Improvement (TPI), a Master’s in Adult Education, and a Master of Business Administration (MBA).

As a scholar practitioner, Dr. J was published in a scholarly journal and he has been a featured presenter at an international distance learning conference. He has published three books related to higher education, including two about online teaching.  Dr. J has also published over 230 online articles about adult learning, higher education, distance learning, online teaching, and mindset development.

Come join Dr. J’s new group, Motivation for Transformation:

Any time of the day, visit this group to find your source of motivation, to be inspired and more importantly, have your mindset transformed: https://www.linkedin.com/groups/9108352/

Dr. J offers transformative resources

Please visit the Books page and Store page for more details.

You can also find Dr. J on the following social media sites:

• Instagram

       

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